Check-in and Check-out
Flexibility and autonomy for your arrival and departure
We understand the importance of a stress-free arrival and departure. For this reason, we offer flexible and modern solutions to make your stay as comfortable as possible.
Hours
- Check in: from 2.30pm to 9pm
- Check out: by 10:00
Automatic self check-in
To guarantee maximum autonomy and flexibility, we offer the (optional) possibility of checking in automatically, with subsequent physical presentation of identity documents:
- Independent access – You will receive all necessary instructions before your arrival
- Personal access codes – Electronic key system for safe and convenient entry
- Detailed instructions – Clear communications via email or message to reach the property and access your room
This solution is ideal for those who:
- Arrive in Matera in the evening or at night
- He prefers to manage his arrival independently
- Wants maximum privacy and independence
Assisted check-in
If you prefer a more traditional and personal welcome, our staff will be happy to welcome you in person for:
- Illustrate all the services of the structure
- Provide you with maps and tourist information about Matera
- Recommend the best restaurants and unmissable attractions
- Answer all your questions and curiosities
Luggage storage
- Free service available for guests:
- Store your luggage safely before check-in (if you arrive early)
- Leave your luggage after check-out to enjoy your last hours in Matera without clutter
Special requests
For any special needs regarding check-in or check-out times, please contact us in advance. We will do our best to meet your needs.